The Courier Guy
The Courier Guy
Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
0.8%
Solution Rate
7.7%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
...
The Courier Guy15.9
Courier services
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Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg
12 March 2023
No resolution
1/10
The courier guy - I was treated badly and I am busy taking this matter up further.

I applied for Accounts Administrator position in Kya Sands Head Office. I was called by the Accounts manager Elaine. I went for the interview but was treated unfairly.…

No resolution
1/10
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg
9 March 2023
No resolution
1/10
The courier guy - Unfair recruitment process with management

I applied for the Accounts Administrator position in Kya Sands Head Office. And I was called by the Accounts the Accounts manager Elaine and she booked me for the…

No resolution
1/10
Diana
Diana
10 February 2023
No resolution
1/10
The courier guy - The service

I want to make a formal complaint against the courier guy Mpumalanga, Nelspruit, Baberton. I need to be contacted otherwise I will be contacting user court today…

No resolution
1/10
LYDIA RIRHANDZU RINGANE
LYDIA RINGANE
13 January 2023
No resolution
1/10
The courier guy - Lack of assistance with my refund and incorrect invoice

We had the worst experience with this company. Stay away from The Courier Guy online accounts. We created an account with them in November. We topped up the account…

No resolution
1/10
Anton
Anton
23 December 2022
No resolution
1/10
The courier guy - Useless bad service from the courier guy

?????????????? Anton Whelan +27826123894 ---------- Forwarded message --------- From: The Courier Guy Date: Fri, 23 Dec 2022, 17:52 Subject: [The Courier Guy] Re:…

No resolution
1/10
Eric Botha
Eric Botha
14 December 2022
No resolution
1/10
The courier guy - Poor feedback

I have been battling the whole day for decent feedback on a parcel location

No resolution
1/10
Bernadette
Bernadette
26 October 2022
No resolution
1/10
The courier guy - Rude staff

I went to collect my parcel at The courier guy at Huguenot, PAARL branch on 26.10.2022 at say 12h15. i was helped by a lady with the name of Samantha. She was asking…

No resolution
1/10
Andre
Andre
28 September 2022
Resolved
3/10
The courier guy - Undelivered parcel to Scottsburgh

Customer received Pin from courier guyon 26 Sept yet parcel still in transit. Please investigate. I need to know when deposit in the Scottsburgh locker will be…

Resolved
3/10
Warren Carter
Warren Carter
15 March 2022
No resolution
1/10
The courier guy - Bad service

Corrier guy just has bad service all together. Lazy staff. I asked for a change of destination of the parcel to be deliverd. On the Day of delivery they phoned…

No resolution
1/10
Liepollo Julia Letele
Liepollo Letele
15 February 2022
Resolved
4/10
The courier guy - Parcel still not received and its 2 weeks now

My parcel was dropped off at courier guy office in Welkom on the 29th January 2022, around 08:05am and I was supposed to receive it the following week, i believe…

Resolved
4/10