Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

13%

Average Response Time

3.9%

Solution Rate

14.3%

Average Ratings

56.7%

Customer Retention Rate

55.6%

Category ranking

Distribution and courier

1 Dawn wing 29.5

2 The Courier Guy 23.1

3 Courier IT 10

Courier services

010 222 2300
[email protected]

Is this your company? Click here

The courier guy - The service

Diana filed the complaint

10 February 2023

I want to make a formal complaint against the courier guy Mpumalanga, Nelspruit, Baberton. I need to be contacted otherwise I will be contacting user court today date is 10/02/2023

Incident date: 10 February 2023

Diana rated the brand

31 March 2023

Not doing the job properly. Always have excuses when the parcels needs to be delivered . I need to go in to Barberton or Nelspruit to collect and but after me paying for a service that I do not get

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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