I think some of the staff still need some training of their jobs. I literally had to make an angry phone call everyday and would ask the person who sent the parcel to me to go there to make a follow up and we would get different stories of where the parcel was. received them after three weeks from the day they were sent. Just this week i received a parcel that's not mine. The guys in Welkom still need some training i think. Yes this kinda thing hasn't happened before but the way they handled the matter was not satisfying at all. Still continuing business but should this kinda mistake happen again and be resolved like this one was, then i'm done
Would you buy again? Yes
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