The Courier Guy
The Courier Guy
Brand's performance
16.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.4%
Average Response Time
0.7%
Solution Rate
8%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 27.7
3 Courier IT 26.5
...
The Courier Guy16
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Othusitse Stephen Jantjies
Othusitse Jantjies
23 March 2024
Awaiting reply
The Courier Guy - Poor service delivery

I bought the car engine from ENGIINE DIRECT, picked up by courrier guy service. It has been arrived a week ago at Kuruman branch. They kept it untill 23/03/2024…

Awaiting reply
Lesedi Seketema
Lesedi Seketema
22 March 2024
Awaiting reply
The Courier Guy - Bad service

They always have problem with delivering my parcels to where I am staying. They don't communicate with me especially the drivers and the receptionists always cover…

Awaiting reply
Mbali
Mbali
11 March 2024
Awaiting reply
The Courier Guy - Missing clothes

Parcel number TCG40288712 which was sent on tye 04/03/24, from Strydom Park Johannesburg to Durban received on the 05/03/24.. which was clothes. Has missing clothes.…

Awaiting reply
Rupert Adamstein
Rupert Adamstein
12 January 2024
No resolution
1/10
The Courier Guy - No overnight delivery

I had a parcel sent from JHB to Port Elizabeth on the 10th of Jan 2024, only to find out that it was sent to Rustenberg and not PE. I explained to the consultant…

No resolution
1/10
Ian Schultz
Ian Schultz
23 December 2023
Resolved
10/10
The Courier Guy - Poor service george depot

7MS9KH Parcels ordered from Standerton for children for Christmas and were dispatched on 14 December heading to George. System never changed again after the 15th…

Resolved
10/10
Driekie Heyneke
Driekie Heyneke
20 December 2023
Resolved
8/10
The Courier Guy - Overnigh courier

On the 14th Dec 2023 I went to courier guy in Kathu to post a package. The guy (Xavier) marked the slip obernight courier and charged met R125. On 19 Dec 2023,…

Resolved
8/10
jackey
jackey
7 December 2023
No resolution
The Courier Guy - Bad service no feedback

I PAID FOR A PACKAGE TO BE DELIVERED OVERNIGHT WHEN I CHECKED THE FOLLOWING DAY IF IT WAS DELIVERED IT WAS NOT THE WAYBILL NUMBER ON THE PACKAGE AND ON THE PAPER…

No resolution
Norman Baruch
Norman Baruch
15 November 2023
No resolution
1/10
The Courier Guy - Serious delay

A parcel marked “early bird” and sent on 13th November from Pretoria to Johannesburg only arrived on 15th November AFTER I complained of late delivery. No apologies…

No resolution
1/10
Jennifer CHARLES Charles
Jennifer Charles
9 November 2023
No resolution
10/10
The Courier Guy - Non delivery of order!

My Canon printer should have been delivered on 7 November. Today is the afternoon of 9th November. I cannot wait another day for it, please follow up and I need…

No resolution
10/10
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg
4 November 2023
No resolution
The Courier Guy - #412823

The courier guy is a racis company

No resolution