Brand's performance
19.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
0%
Solution Rate
10.8%
Average Ratings
46.4%
Customer Retention Rate
63.6%
Category ranking
TV Channels
1 DStv 19.8
2 SABC 1.5
MultiChoice Group Ltd
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