How can I contact Courier IT?

You can contact the brand by phone ((+27) 11 928 83 00) or via the following email jnbqueries@courierit.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Courier IT | Complaints Book

Name: Courier IT
Rating: 16.3

Is the brand Courier IT trustworthy?

Unsatisfactory

16.3

/100

Satisfaction Index over the past 12 months.

Response Rate

8.3%

Average Response Time

1.7%

Solution Rate

8.3%

Average Ratings

40%

Customer Retention Rate

50%

Category ranking

Distribution and courier

1 Aramex 39

2 Buffalo Couriers 35

3 Courier IT 16.3

Courier services

(+27) 11 928 83 00
[email protected]

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Chulumanco

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Courier IT - Poor delivery service and customer service

I had a delivery that was scheduled for 15/12/2021 with Courier It. At 8:33am I called to confirm if the parcel is going out for delivery and they confirmed. Wednesday, December 15, 2021 08:18 CPT Loaded Into Vehicle The was no communication I called…

No resolution

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Aletta Short

Good day I made use of them again because it is not all the drivers that do have…

Resolved

Lindiwe Mokoena

Just very inconsistence

No resolution

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