Courier IT | Complaints Book

Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

14.3%

Average Response Time

2.9%

Solution Rate

14.3%

Average Ratings

50%

Customer Retention Rate

100%

Category ranking

Distribution and courier

1 Dawn wing 29.5

2 RAM Couriers 27.7

3 Courier IT 26.5

Courier services

(+27) 11 928 83 00
[email protected]

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Courier IT - Poor delivery service and customer service

I had a delivery that was scheduled for 15/12/2021 with Courier It. At 8:33am I called to confirm if the parcel is going out for delivery and they confirmed. Wednesday, December 15, 2021 08:18 CPT Loaded Into Vehicle The was no communication I called…

Featured opinions

Lindiwe Mokoena

Just very inconsistence

Good day I made use of them again because it is not all the drivers that do have…

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Last activity

Gugu hlatshwayo

7 December 2023

Courier IT - Parcel from istore

I am truly not happy with the courier it servise they said my order has been loaded…

4 December 2023

Courier IT - I'm already disappointed

I'm already disappointed by the service, today I traced my order they said "the…

Mswazi Tshabalala

30 November 2023

Courier IT - Parcel undelivered

I was waiting for the parcel until I told them to send it back to the supplier because…

10 October 2023

Courier IT - Poor service

I hate to wait like a fool for people who don't show up with my package....I was…

29 September 2023

Courier IT - No delivery with no communication

Courier IT is very unprofessional. They sent an sms saying my parcel would be delivered…

Courier IT - Undelivered parcel

Mtn sent my parcel for delivery through Courier it on the 21/07/2023. Since then…

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