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Buy Now, Pay Later? Find out before using it!
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Buy Now, Pay Later? Find out before using it!

Also known as BNPL, this is a new payment method that is increasingly common to see in many online shops.  But is it safe? What are the risks that this option hides?

What Impact Does an "Unresolved" Complaint Have?

What Impact Does an "Unresolved" Complaint Have?

When a consumer shares an experience in the Complaints Book and makes a complaint, they go through an approval process. This process can be automatic or manual, it depends on several factors.

The Importance of an Evaluation

The Importance of an Evaluation

One of the most important parts of writing a complaint in the Complaints Book is the assessment of the brand throughout the process.

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