How can I contact SMEG?

You can contact the brand via the following email jhbinfo@smegsa.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

SMEG | Complaints Book

Name: SMEG
Rating: 11.5

Brand's performance

11.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

16.7%

Average Response Time

Solution Rate

16.7%

Average Ratings

10%

Customer Retention Rate

Category ranking

Household equipment

1 SMEG 11.5

2 Russell Hobbs 10

3 LG 1.5

Domestic appliances

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Queen Makibi

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SMEG - Smeg kettle

I have bought a Smeg kettle last year around end July.I just realised few months ago that it had a bubble around the top part of the kettle.My kettle is been gone for four weeks now and takealot's customer service is bad,i havent been contacted by anyone…

Resolved

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Chaney Roos

You are a useless brand

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Chaney Roos

Will never buy this brand nor recommend it to anyone

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