Complaint management

Monitor all information on a single platform. Engage with consumers


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Seal of Recommendation

Get the seal of recommendation and earn the trust of new consumers.


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Plans tailored to your business

Streamline processes and increase your customers satisfaction


Autonomous complaint management

Sending and receiving private messages with consumers

Data export for external treatment

Posting autoresponders

Brand page article management

Integration with brand CRM



A partnership. Numerous advantages

Find out how myBO can help your brand


The largest online consumer panel

Reach 1.5 million consumers/month

Find real consumer experiences

Manage, respond to complaints and monitor consumer reviews

Build trust with current and new customers

Increase brand online reputation, and convert leads to customers

Discover myBO Plans

Request Brand Management

Check if the brand is already registered on Complaints Book to request free management


Register a brand

Didn't find your brand? You just need to fill out the form.


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Business Support

Need help? We are available through the following contacts:

0866 185 299

Monday to Friday - 8h30 to 17h00

support@complaintsbook.co.za