Complaints

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Defy
Defy - Faulty defy washing machine
20 June 2025
Awaiting reply

Date: 20 June 2025 To: Customer Service Department Hirsch's Centurion Subject: Ongoing Problem with Defy Washing Machine – Urgent Attention Required Dear Sir/Madam,…

Ansunette Snyman
Ansunette Snyman
Awaiting reply
Truworths
Truworths - Truworths store no longer family friendly using disgusting music
19 June 2025
Awaiting reply

I have posted this complaint on hello Peter a few days ago with no response at all. Quite a matter of concern as a loyal customer. I have attached the screenshot…

Verrushka Naicker
Verrushka Naicker
Awaiting reply
DSV
DSV - Unprofessional services
14 June 2025
Awaiting reply

I was called up yesterday to arrange delivery and I gave them my work address for today I was told that the address is updated and I can expect an early delivery…

Carmon
Carmon
Awaiting reply
Qatar
Qatar - Qatar airways, gotogate & booking.com caused flight chaos, out-of-pocket charges & medical risk – ref: ocwrxp
13 June 2025
Awaiting reply

I have contacted GoToGate NUMEROUS times and they are copying and pasting the same nonsense email evrytime I submit my documents as instructed. I'm done with their…

Melany
Melany
Awaiting reply
Booking.com
Booking.com - Qatar airways booking via booking.com/gotogate – invalid ticket, extra charges & no support (ref: ocwrxp)
13 June 2025
Awaiting reply

I am extremely disappointed with the experience I had with Booking.com and their travel partner GoToGate when booking a Qatar Airways flight (Booking Ref: OCWRXP).…

Melany
Melany
Awaiting reply
Makro
Makro - No refund paid back
10 June 2025
Awaiting reply

I bought from Makro online and paid the next day I received a message saying there are products out of stock I have spent hours on the phone calling Makro and send…

Liesel Botha
Liesel Botha
Awaiting reply
Oyi Medical Card
Oyi Medical Card - Refund
10 June 2025
Awaiting reply

Since I joined in 2022 toping up my card every month till 2023 when i realized my card's no longer working and I contacted them they promised me a refund in 7working…

Petros Selala
Petros Selala
Awaiting reply
TymeBank
TymeBank - Debit account before the contractual date
6 June 2025
Awaiting reply

tymEBnk sends messages reminding customers of the date the loan debit order will go off . great right ? imagine the awesomeness to be reminded via sms and email…

Ad
Ad
Awaiting reply
Eskom
Eskom - Wayleave application delays – eskom’s silence is costing jobs and crushing businesses
6 June 2025
Awaiting reply

We applied for a wayleave from Eskom on 14 April 2025, and as of today, over 35 working days have passed — without a single response from anyone at Eskom. Despite…

LYNETTE MYBURGH
LYNETTE MYBURGH
Awaiting reply
Planet Fitness
Planet Fitness - False information provided
4 June 2025
Awaiting reply

My daughter subscribed to Planet Fitness. On this day she mentioned to the assistant in the gym that she first wants to see how the gym is. He then mentioned to…

Adele Kritzinger
Adele Kritzinger
Awaiting reply
PEP
PEP - Poor customer service
4 June 2025
Awaiting reply

I witnessed the cashier being unkind to an elderly, that had impaired speech and had been tricked into taking a phone contract by someone. The cashier is a lady…

Thando
Thando
Awaiting reply
Takealot
Takealot - Return that was declined and not returned
2 June 2025
Resolved

Want to complain with the service of Takealotte A return was send to them that was declined. They just keep on saying they going to return it. They give me wrong…

Deon Wilson
Deon Wilson
Resolved
Decofurn
Decofurn - Luxury fabric 2 seater couch with console
2 June 2025
Awaiting reply

We Purchased a Luxury Fabric 2 seater in January this year. When the Couch was set-up at home we found a cut in the back cushion. This matter was treported to Customer…

Marie
Marie
Awaiting reply
Pick n Pay
Pick n Pay - Poor customer service
1 June 2025
Awaiting reply

27th May 2025 @ 06h00pm I was at pnp Kenilworth Centre Bakery counter (pie counter) I stood there with no assistance no one at the counter and The Bakery/Deli Manager…

Molani
Molani
Awaiting reply
Debonairs Pizza
Debonairs Pizza - Still waiting for delivery
31 May 2025
Awaiting reply

Have over 2 hours that I ordered pizza from Debonairs Mabopane Square.. Been calling and they are giving me the run around telling me stories, now is almost 3 hours…

Tsholanang
Tsholanang
Awaiting reply
Netstar tracking
Netstar tracking - Netstar
28 May 2025
Being dealt with

I had a Toyota Cross Hybrid XR 2022 model. When I bought it they Installe a Netstar device at the Dealer after a month they contact me again and said thye must…

SJP PIENAAR
SJP PIENAAR
Being dealt with
Edgars
Edgars - Refund request declined
28 May 2025
Awaiting reply

Good day, long standing customer with Edgars. I purchased boots on the 8th of April 2025 via my Edgards account at the Brooklyn Store and started wearing them to…

Liandra
Liandra
Awaiting reply
Bolt
Bolt - Theft of cell phone
28 May 2025
Awaiting reply

bolt collect send driver to collect parcel to be taken to be delivered, then disappear and start then to try and get money to return the phone

jan oosthuizen
jan oosthuizen
Awaiting reply
Haval
Haval - Waranty regarding the haval 2024 model
27 May 2025
Awaiting reply

Kindly assist with the intervention as I bought the car with Menlyn dealership last year around May, I encountered the first problem last year around Nov/Dec, since…

Tshepang Shiang
Tshepang Shiang
Awaiting reply
APM Bus Service
APM Bus Service - Injury on bus
23 May 2025
Awaiting reply

Good evening, im doing the complaint on my mothers behalf (as my mom is in hospital and she got injured on the bus) my mom was on the APM bus today. Ticket number…

Angelique Buys
Angelique Buys
Awaiting reply