The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
17.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
4.4%
Solution Rate
6.3%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.3
3 Courier IT 16.3
Courier services
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The courier guy - Undelivered parcel to Scottsburgh

Resolved
3/10
Andre
Andre filed the complaint
28 September 2022
Customer received Pin from courier guyon 26 Sept yet parcel still in transit. Please investigate. I need to know when deposit in the Scottsburgh locker will be made
Incident date: 28 September 2022
Andre
Andre rated the brand
16 October 2022

Pudo system stinks

This complaint was considered resolved.
Complaint #186422
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