The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
13%
Average Response Time
3.9%
Solution Rate
14.3%
Average Ratings
56.7%
Customer Retention Rate
55.6%
Category ranking
Courier services
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The courier guy - Unfair recruitment process with management

No resolution
1/10
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg filed the complaint
9 March 2023
I applied for the Accounts Administrator position in Kya Sands Head Office. And I was called by the Accounts the Accounts manager Elaine and she booked me for the interview. She and her manager interviewed me. I signed a contract and was told they will come back to me I 2 days time. I was never called back again. I am not happy with your recruitment process and your Department managers are also together with the recruitment They only hire who they know. I was treated badly. I am busy taking this matter up further. And will not leave it there. I asked her for The CEO email address. And she gave me a wrong email address. Please send me urgently the CEO email address . And please come back to me. I am still sending my CV to the courier guy recruitment email but nothing is happening. Now it will count against me. Because I logged complaint. I think this company is races when they are hiring employees. But will take this matter up further even if I have to go to the media. Will do so. I am not going to leave it there how Elaine and her manager treated me after j signed a contract.
Incident date: 9 March 2023
Lucreia Hackenberg
6 April 2023
My complaint is not resolved. I did not received any feedback since I lodge my complaint. I want the CEO email address of The Courier Guy. My complaint is not yet resolved. This is a petatic company especially when the recruit employees they are very unfair
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg rated the brand
18 May 2023

my complaint was never resolved. No one came back to me. I would like to escalate my complaint to the courier guys CEO. Not happy with their recruitment process at all.

This complaint has been considered as not resolved.
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