How can I contact The Courier Guy?

You can contact the brand by phone (010 222 2300) or via the following email support@courierguy.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

The Courier Guy | Complaints Book

Name: The Courier Guy
Rating: 23.5

Brand's performance

23.5

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

13.6%

Average Response Time

4.1%

Solution Rate

15%

Average Ratings

56.7%

Customer Retention Rate

55.6%

Category ranking

Distribution and courier

1 Dawn wing 29.5

2 The Courier Guy 23.5

3 Courier IT 10

Courier services

010 222 2300
[email protected]

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Bernadene Nicholls

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The Courier Guy - 2 parcels sent only one delivered and need to wait a week for delivery of my second parcel

We sent 2 parcels to a client and only one of the two was delivered. The second parcel was located in Tzaneen. They only service the area once every week and that is why I sent the parcel out last week because of this. Now I get a message from Louis…

No resolution

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