I went to collect my parcel at The courier guy at Huguenot, PAARL branch on 26.10.2022 at say 12h15. i was helped by a lady with the name of Samantha. She was asking :" KOM HAAL JY N PAKKIE", and i was YES LADY. Then she ask "WAT IS JOU NAAM? i was like " EN WAT IS JOU NAAM" and then she said Samantha. I felt offended, because, did she greet? No ,and the manner she was asking was like she's helping a child.
At that stage i thought she is really rude talking to a customer in that way. Then i told her SAmantha you know what i could've been your mother .......but she was arrogant and told me "teken jou naam daar.
I'm not queen Elibeth, but eish, customer needs to be treated like they want to come back for that good service they receive. But now i will not recommend people to go to courier guy. Even if my boss will ask for a courier service, i will tell him not to use pudo.
This is not negiotable.
Kind regards
Bernadette
Incident date: 26 October 2022
i still feel the same today, I'm at the age of 56, the lady is in her twenties........eish.........
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