The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
3.8%
Solution Rate
13.6%
Average Ratings
52%
Customer Retention Rate
50%
Category ranking
Courier services
Is this your company? Click here

The courier guy - Bad service

No resolution
1/10
Warren Carter
Warren Carter filed the complaint
15 March 2022
Corrier guy just has bad service all together. Lazy staff.

I asked for a change of destination of the parcel to be deliverd.

On the Day of delivery they phoned saying they are at the gate of my home. I said that i did rquest for the parcel to be delivered at my place of work as i would not be home.

They said they do not deliver in the area i worked which was 10 min away.


Then next day they phoned me and said i should collect my parcel at the city centre which was to their the shoprite centre by the taxi rank.

Very poor service.
This complaint has a private attachment.
Incident date: 15 March 2022
Warren Carter
Warren Carter rated the brand
25 May 2022

Very poor service will never use Courier guy again..

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.