Brand's performance
6.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
40%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.3
...
Telkom Mobile6
Mobile Operators
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Telkom Mobile - Prepaid contract

No resolution
1/10
Gcobani Mvinjelwa
Gcobani Mvinjelwa filed the complaint
5 December 2023
Good Day

Please be advised that the below contract number has successfully been cancelled.

Service number and Cancellation Order number:
0684792524 - 1692527739A

NB: Due to accounts being paid in arrears, all recently implemented changes on account will only be updated onto the next month?s bill invoice/statement.

Regards
Telkom Mobile
Incident date: 6 July 2023
Gcobani Mvinjelwa
Gcobani Mvinjelwa rated the brand
24 January 2024

They dont care about customer

This complaint has been considered as not resolved.
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