Telkom Mobile

Telkom Mobile

Mobile and Fixed Telecommunications
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 17.5
...
Telkom Mobile3
Mobile Operators
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Liezl Van WYk
Liezl WYk
Featured
Telkom Mobile - Telkom not doing their job

sent in death certificate setp 2022, again in march 2023, phone line was cut and now telkom wants a huge amount of money and the line is still active when I asked if there is anything that can help me to reduce the penalties, telkom replies no, its for…

No resolution
Featured opinions
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Jackie Pondo
Jackie Pondo

The brand is useless, I don't understand how they could say the issue was resolved…

No resolution
1/10
Lerato
Lerato

Absolutely no respect to how customers feel, they couldn't care less if you received…

No resolution
1/10
Frikkie Oosthuizen
Frikkie Oosthuizen

Its a scam, I am scared to even get close to Telkom again

No resolution
1/10
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Last activity
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Liezl Van WYk
Liezl WYk
20 September 2024
Telkom Mobile - Telkom not doing their job

sent in death certificate setp 2022, again in march 2023, phone line was cut and…

No resolution
sean schoeman
sean schoeman
22 July 2024
Telkom Mobile - Neglegnce& breach of contract

the instore staff ignored me and did not assist me over a 3 month period the local…

No resolution
Sophie Mtimkulu
Sophie Mtimkulu
11 June 2024
Telkom Mobile - Feeling let down

on the 2May 2024 i received text that Telkom owes me 1837.00 which i paid up 18…

No resolution
Danielle
Danielle
4 March 2024
Telkom Mobile - Disgusting service

I made a settlement payment on my telkom account, when I called to find out if the…

No resolution
Phillip Zidaya
Phillip Zidaya
14 February 2024
Telkom Mobile - Device obligation / carry over fee

I have upgraded last year in April this, I have been charged R402 per month. What…

No resolution
Amanda
Amanda
24 January 2024
Telkom Mobile - Mobile number and account with telkom suspended

Dear complaint department I would like to state that telkom is the most inconvenience,…

No resolution
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