Telkom Mobile

Telkom Mobile

Mobile and Fixed Telecommunications
Brand's performance
1.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
12%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Mondo 31.5
2 Metrofibre 30
3 MiX Telematics 17.7
...
Telkom Mobile1.8
Mobile Operators
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Sophy chauke
Sophy chauke
Featured
Telkom Mobile - Bill that was paid but it's not reflecting on my account

I went to telkom store at mams mall on the 3rd of July 2023 to pay my bill since it was not debited but for some reason the money doesn't reflect they tell me it's an offline transaction they can't help me I tried calling I even emailed my documents…

No resolution
Featured opinions
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Sophy chauke
Sophy chauke

Telkom is a scam I was played like a fool when ever I call I don't get help when…

No resolution
1/10
Florah
Florah

Telkom customer service sucks.

No resolution
1/10
Vernon
Vernon

The feedback received was contradictory to the initial info received when the Technician…

No resolution
2/10
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Last activity
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Gcobani Mvinjelwa
Gcobani Mvinjelwa
5 December 2023
Telkom Mobile - Prepaid contract

Good Day Please be advised that the below contract number has successfully been…

Awaiting reply
Rejoice
Rejoice
18 October 2023
Telkom Mobile - My sim number

I have three weeks trying to reinstate my Number which is 0812703788, My Aunt spoke…

No resolution
Chris
Chris
9 October 2023
Telkom Mobile - Telkom paidup letter

Telkom failed to provide me with a paid up letter after paying my account in full.…

No resolution
Frikkie Oosthuizen
Frikkie Oosthuizen
10 October 2023
Telkom Mobile - Telkom mobile contract account

I have called the Telkom customer line to close my mobile contract account in August.…

No resolution
Lerato
Lerato
4 October 2023
Telkom Mobile - Bad customer service

A consultant was rude to me today, after spending 30 minutes in line he said I must…

No resolution
Mabs
Mabs
4 October 2023
Telkom Mobile - Sim swap

I have been to the shop in Springs more times than I can remember to get a sim swap…

No resolution
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