How can I contact KFC?

You can contact the brand by phone (0860 100 222) or via the following email kfccustomercare@dsg.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

KFC | Complaints Book

Name: KFC
Rating: 15.6

Brand's performance

15.6

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

8.3%

Average Response Time

1.7%

Solution Rate

9.1%

Average Ratings

Customer Retention Rate

100%

Category ranking

Restaurants - Fast Food

1 KFC 15.6

2 Fishaways 13.7

3 Nando's 11.5

Eating and Dining

0860 100 222
[email protected]

Is this your company? Click here

Nzima

Featured

KFC - Poor Service #568325

Poor Service they were out of meat they let us wait for close to 30 minutes after drive through. The lady delivered our food let people open our orders to check the meat which is other customers that KFC HENDRINA at 03/05/2025 time was 20:30 I was not…

Featured opinions

Poor service

I raised a dispute with my bank. No one from Uber eats helped me.

Resolved

Leon Botha

Very bad and dissipointed

No resolution