How can I contact Nando's?

You can contact the brand by phone (0860113332) or via the following email customercare@nandos.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Nando's | Complaints Book

Name: Nando's
Rating: 6.5

Is the brand Nando's trustworthy?

Unsatisfactory

6.5

/100

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

50%

Category ranking

Restaurants - Fast Food

1 KFC 15.7

2 Fishaways 12

3 McDonalds 10

...

Nando's6.5

Chickenland (Pty) Ltd

0860113332
[email protected]

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Moipone

Featured

Nando's - Unsatisfied customer

I just had the worst meal from Nando's Wonderpark on the 15th of March. I bought a platter meal and I was served uncooked wedges which were unseasoned yet I asked for hot flavor.The meals was so disappointing even the winglets seemed like they were boiled…

No resolution

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MERIDIAN Grade

I think the brand has failed me as a customer. I love buying from Nando's, but right…

No resolution

Modiegi Mokoka

Horrid treatment of black customers!!

No resolution

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