Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

30.8%

Average Response Time

10.8%

Solution Rate

33.3%

Average Ratings

55%

Customer Retention Rate

75%

Category ranking

Supermarkets - Large Retail

1 Pick n Pay 37.1

2 Shoprite 28

3 Woolworths 25

Retailers

0800 11 22 88
[email protected]

Is this your company? Click here

Pick n Pay - Bad service

Victor Palare filed the complaint

7 October 2021

Good day

I hope this email will find you in good health

I have received bad service at pick n pay jubilee mall from cashier Sinna Balepelle whom refused to pack my staff even when I ask here nicely she refused telling me m I blind don't I see people are packing for themselves, please note this is the second time a cashier at pick n pay jubilee mall refused to pack my staff

This complaint has a private attachment.

Incident date: 7 October 2021

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

Pick n Pay - No refund, no updates, no service!!

I placed an order on the 25th of March - ALOT of items were missing, so I logged…

Pick n Pay - Asap lies about day of delivery

3rd time now that this has happened to me i place an order on ASAP after checking…

27 January 2025

Pick n Pay - False advertising

False advertising. So I went to PnP hyper Boksburg for one hour only sale, when…