Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
21.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
6.3%
Solution Rate
11.8%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Game 23
3 Pick n Pay 21.1
Retailers
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Pick n Pay - Didn't recieve all i paid for on delivery

No resolution
Zelda
Zelda filed the complaint
27 March 2024
I order on Mr delivery. As I never check my stuff cause ive been ordering for years now and never had a problem. Today I didn't recieve everything I paid for. So now the moneys gone and the items.
This complaint has a private attachment.
Incident date: 27 March 2024
This complaint has been considered as not resolved.
Complaint #471924
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