How can I contact Vodacom?

You can contact the brand by phone (011 653 5001), via email customercare@vodacom.co.za, or at the following address: Vodacom Corporate Park 082 Vodacom Boulevard Midrand 1685, South Africa

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Vodacom | Complaints Book

Name: Vodacom
Rating: 10.0

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 MTN 17.5

...

Vodacom10

011 653 5001
Vodacom Corporate Park
082 Vodacom Boulevard Midrand 1685,
South Africa
[email protected]

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Cindy

Featured

Vodacom - Vodabucks store

Exactly 1 year ago, I used my Vodabucks and bought 2 items. 1. Volcan Portable Turntable 2. Taurus Vacuum cleaner I also paid in an extra R2658.... To date, I have not received it I have called numerous times, been pushed from pillar to post... Nothing.…

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Lousy