Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Shoprite 23.8
3 Makro 21.8
...
Pick n Pay1.5
Retailers
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Mas Sheik
Mas Sheik
29 April 2024
No resolution
Pick n Pay - Bad service from pick n pay musgrave

I am visiting from Johannesburg, attending a birthday party and shopped online on the Mr D app on Friday 26th Aprol and the closest store was Pick n Pay Musgrave.…

No resolution
Zelda
Zelda
27 March 2024
No resolution
Pick n Pay - Didn't recieve all i paid for on delivery

I order on Mr delivery. As I never check my stuff cause ive been ordering for years now and never had a problem. Today I didn't recieve everything I paid for. So…

No resolution
Cornelia Dikobe
Cornelia Dikobe
24 March 2024
No resolution
Pick n Pay - I was in pick 'n pay at 16:36 ,i was help by mosidi and grace who were unprofessional rather made jokes about along with the supervisor

I was at Pick ' n pay today at 16:36 I was help by Mosidi and Grace and they call so called supervisor whose name is Manchy they where unprofessional and make jokes…

No resolution
Claudette
Claudette
16 March 2024
No resolution
Pick n Pay - Mouldy cake

Bought milktart from the Maitland Pick n Pay store only to get home and see that the sides are crumbly and mouldy at the bottom surface. I was so angry i did not…

No resolution
Jack Hattingh
Jack Hattingh
18 January 2024
No resolution
Pick n Pay - Poor customer service

I am a regular custormer at the the PnP VR Mall Edenvale. I do my shopping there at least once a day. I know the lady manger well. I spoke to her this moring regarding…

No resolution
Nikki Niederheitmann
Nikki Niederheitmann
6 January 2024
No resolution
Pick n Pay - Incomplete order, bad customer after sale services

I order 2 x dinner sets (order number #0026536719) I received my order and the 1 dinner set had 1 of each item missing, boxes were not sealed. On the 19th I send…

No resolution
Desmona
Desmona
7 December 2023
No resolution
Pick n Pay - Staff member

I went to your store with the intension of doing my grocery shopping as I always do. During my shopping I approached the eggs shelve to take 3 trays of eggs and…

No resolution
Madeleine
Madeleine
27 November 2023
No resolution
Pick n Pay - Asap order 14h21 26/11/2023

Order online Pick a Pay ASAP app at 14h21 26/11/2023 and paid immediately. Until this moment have not received my order. Phoned customer service numerous times…

No resolution
Mirriam Nkosi
Mirriam Nkosi
9 November 2023
No resolution
Pick n Pay - R200 note

I paid using an old R200 note at Pick n Pay Cresta Mall , I was told by the cashier that they no longer accept those notes as their store policy ,even after advising…

No resolution
Thobeka
Thobeka
3 November 2023
No resolution
Pick n Pay - Rotten meat

I bought meat at pick n pay campus square yesterday and when I am about to cook it now I saw that it's rotten.

No resolution