Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
33.3%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Shoprite 23.8
3 Makro 21.8
...
Spar18.3
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