Brand's performance
13.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8%
Average Response Time
4.8%
Solution Rate
8.3%
Average Ratings
32.5%
Customer Retention Rate
25%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Spar 21.5
3 Shoprite 20.6
...
Pick n Pay13.1
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