Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

28%

Customer Retention Rate

0%

Category ranking

Supermarkets - Large Retail

1 Makro 26.4

2 Game 14.8

3 Spar 14.1

...

Pick n Pay4.2

Retailers

0800 11 22 88
[email protected]

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Pick n Pay - Mouldy cake

Claudette filed the complaint

16 March 2024

Bought milktart from the Maitland Pick n Pay store only to get home and see that the sides are crumbly and mouldy at the bottom surface. I was so angry i did not even bother taking pics, i thru it to the dogs. Please have your store cleant as cockroaches are coming out of the tillpoints fridges. I was quite disgusted to see pick n pays quality dropping this much!

Incident date: 16 March 2024

Claudette is awaiting for brand response

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