Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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Portia
Portia
12 October 2023
No resolution
2/10
KFC - Cold late delivery with no complimentary meal

They failed to deliver my order in time. It arrived late with no complimentary meal. We received the order two hours later.

No resolution
2/10
Busisiwe Kgalane
Busisiwe Kgalane
11 September 2023
Resolved
4/10
KFC - Order not delivered

On the 1st September, I ordered a meal online at KFC Die Bult. I received an sms with my pin and that the driver is on his way. I waited and then I received another…

Resolved
4/10
Sphe
Sphe
4 August 2023
Resolved
1/10
KFC - Card payment tripled

Yes, you debited my account three times and said nothing afyer a couple of emails sent. My lawyer will be handling a fraudulent case against KFC. Who gave you the…

Resolved
1/10
Thabiso Makhoba
Thabiso Makhoba
9 June 2023
No resolution
1/10
KFC - Helpless

I went to KFC Selcourt. I was buying 6 pics earlier during the day i was served with only small pcs i only noticed at home all small. Later same day i went there…

No resolution
1/10
Chantel Warner
Chantel Warner
30 May 2023
No resolution
1/10
KFC - Hair in my food

Today the 30th of may I bought an all star box at KFC Eesteriver when i got home there was hair in my food all over my burger and on my chips and also got a fly…

No resolution
1/10
Kayla
Kayla
11 April 2023
No resolution
1/10
KFC - Rude and incompetent service

Went through drive through for 2x go buckets expecting to look like the advertisement which is shown in front of drive thru, yet got worse. The 2x gobuckets where…

No resolution
1/10
Lexi
Lexi
22 March 2023
No resolution
1/10
KFC - Unsatisfactory etiquette

Wednesday,22 March 2023 I ordered from Sinoville KFC twice now for this year and I am utterly disappointed in their packaging,today I Received an order that was…

No resolution
1/10
Malesela Ledwaba
Malesela Ledwaba
13 March 2023
No resolution
1/10
KFC - Insufficient meal

The past 3 weeks I bought meals from Mabopane KFC and was told their machine is not working so I can't get the drinks. Today again, same story. How long does it…

No resolution
1/10
Leon Botha
Leon Botha
4 February 2023
No resolution
1/10
KFC - The burgers are dry

I was at kfc Waverley to buy food.We order fully loaded box meals asked for extra white sauce on the bugers.When our order is ready the burgers were zinger not…

No resolution
1/10
Anver Abrahams
Anver Abrahams
19 January 2023
No resolution
2/10
KFC - Poor service

Ref nr 1154839 from KFC service dept Wht is my case closed while nobody phoned me back. All info is on above ref nr. As a client, I expect much better and a senior…

No resolution
2/10