Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.9%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
23.3%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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KFC - History

History since always

Brand presence 26-05-2020
No. of complaints 45
Reach 39.3 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

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How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Tuesday, 25 June 2024 - 16:50 8
Tuesday, 25 June 2024 - 00:45 8
Monday, 24 June 2024 - 08:40 8
Sunday, 23 June 2024 - 16:35 8
Sunday, 23 June 2024 - 00:30 8
Saturday, 22 June 2024 - 08:25 8
Friday, 21 June 2024 - 16:20 8
Friday, 21 June 2024 - 00:15 8
Thursday, 20 June 2024 - 08:10 8
Wednesday, 19 June 2024 - 16:05 8