Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.9%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
23.3%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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KFC - Kfc bad service

No resolution
Thozama Mbotshelwa
Thozama Mbotshelwa filed the complaint
6 January 2024
I was at KFC Somerset crossing this afternoon, and I bought 9 pieces of chicken
Only to find out that they put in 8 pieces and I was already home by that time
Incident date: 6 January 2024
This complaint has been considered as not resolved.
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