KFC
KFC
Restaurants - Fast Food
Brand's performance
14.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
1.5%
Solution Rate
7.7%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Restaurants - Fast Food
1 KFC 14.8
2 Fishaways 12.8
3 Nando's 11.5
Eating and Dining
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KFC - Kfc bad service

No resolution
Thozama Mbotshelwa
Thozama Mbotshelwa filed the complaint
6 January 2024
I was at KFC Somerset crossing this afternoon, and I bought 9 pieces of chicken
Only to find out that they put in 8 pieces and I was already home by that time
Incident date: 6 January 2024
This complaint has been considered as not resolved.
Complaint #446424
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