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Fly Safair

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Complaints About Compare
Is the brand Fly Safair trustworthy?
Unsatisfactory
6.4
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
16%
Customer Retention Rate
40%
Category ranking
Airlines
1 FlySafair 10
2 Fly Safair 6.4
3 TAAG (Angola Airlines) 1.5
Transport
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Bart Spaltman
Bart Spaltman
Featured
Fly Safair - Inadequate information about luggage restrictions

Case: I flew with Flysafair from capetown to Port Elizabeth on sept. 7th at 12:00 hrs , flight FAO 130. I took two bags of luggage with me that already travelled from Amsterdan to Capetown the previous day. On arrival at Capetown airport I checked in…

No resolution
Featured opinions
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Mark Samuels
Mark Samuels

Not once did i receive any feedback or resolve re complaint,even after submitting…

No resolution
1/10
Jana Perdijk
Jana Perdijk

I have nothing good to say about the brand.

No resolution
1/10
maureen sellers
maureen sellers

Good day. I know this might not be your problem - however, I have never gotten a…

No resolution
1/10
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Last activity
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Jana Perdijk
Jana Perdijk
5 April 2024
Fly Safair - Missed international flight

Dear Sir/Madam, I am writing to express my deep dissatisfaction with the service…

No resolution
Chris Heunis
Chris Heunis
8 January 2024
Fly Safair - Booking reference d1c6pn - flight fa 631 - plz -jnb - 6 january 2024

To whom this may concern We are pensioners and booked a flight on one of your aircraft…

No resolution
Mark Samuels
Mark Samuels
20 November 2023
Fly Safair - Bagage damage

Good mornin..Mark Samuels here.My wife and i recently made use of your airline from…

No resolution
DR MANDISA MULAUDZI
DR MULAUDZI
5 November 2023
Fly Safair - Rude and inhumane staff

Three staff members on Gate C10 closed the gate while i was still walking down the…

No resolution
Julia Reynolds
Julia Reynolds
5 October 2023
Fly Safair - Disgusted with safair

Goodday, We are writing you this letter for we are very very unhappy with Safair.…

No resolution
Gugu
Gugu
5 October 2023
Fly Safair - They just want to make more money off our frustrations!!

If I could give them a minus star I would. In December I booked flights to Jhb for…

No resolution
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