Fly Safair

Fly Safair

Airlines
Brand's performance
6.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
33.3%
Category ranking
Airlines
1 Fly Safair 6.3
2 TAAG (Angola Airlines) 1.5
3 FlySafair N/A
Transport
Is this your company? Click here
Bart Spaltman
Bart Spaltman
Featured
Fly Safair - Inadequate information about luggage restrictions

Case: I flew with Flysafair from capetown to Port Elizabeth on sept. 7th at 12:00 hrs , flight FAO 130. I took two bags of luggage with me that already travelled from Amsterdan to Capetown the previous day. On arrival at Capetown airport I checked in…

No resolution
Featured opinions
View all
Mark Samuels
Mark Samuels

Not once did i receive any feedback or resolve re complaint,even after submitting…

No resolution
1/10
DR MANDISA MULAUDZI
DR MULAUDZI

I will spend my money in another airline .

No resolution
4/10
maureen sellers
maureen sellers

NOT HAPPY AT ALL!!!....nothing was resolved and no come back that they acknlowldege…

No resolution
1/10
View all
Last activity
View all
Jana Perdijk
Jana Perdijk
5 April 2024
Fly Safair - Missed international flight

Dear Sir/Madam, I am writing to express my deep dissatisfaction with the service…

No resolution
Chris Heunis
Chris Heunis
8 January 2024
Fly Safair - Booking reference d1c6pn - flight fa 631 - plz -jnb - 6 january 2024

To whom this may concern We are pensioners and booked a flight on one of your aircraft…

No resolution
Mark Samuels
Mark Samuels
20 November 2023
Fly Safair - Bagage damage

Good mornin..Mark Samuels here.My wife and i recently made use of your airline from…

No resolution
DR MANDISA MULAUDZI
DR MULAUDZI
5 November 2023
Fly Safair - Rude and inhumane staff

Three staff members on Gate C10 closed the gate while i was still walking down the…

No resolution
Julia Reynolds
Julia Reynolds
5 October 2023
Fly Safair - Disgusted with safair

Goodday, We are writing you this letter for we are very very unhappy with Safair.…

No resolution
Gugu
Gugu
5 October 2023
Fly Safair - They just want to make more money off our frustrations!!

If I could give them a minus star I would. In December I booked flights to Jhb for…

No resolution
View all

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.