Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Eating and Dining
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Gita
Gita
20 September 2024
Awaiting reply
KFC - I have never seen such a bad service

I ordered at 12 pm they told me it will be here 12:40 Not only they called me at 12:40 to say the order will be here in 15 mins It is 1:30 the order is not here…

Awaiting reply
Iman fatima
Iman fatima
11 September 2024
Awaiting reply
KFC - About food

I have oder spice rice from kfc they had very bad smell and they are very sticky as they are not good for your health the are stinky with extra spice added in it!…

Awaiting reply
ShatiliahWashington
ShatiliahWashington
9 September 2024
Awaiting reply
KFC - The customer service was very poor

Went 1801 S.E. Ross Clark Circle KFC the customer service was very poor the meal I got did include the items in the box there was no biscuit and the chicken was…

Awaiting reply
Sathish
Sathish
8 September 2024
Awaiting reply
KFC - Poor service

Hi Sir/Mam, Invoice no 6773101000041881 I experienced poor service at KFC Selayur branch on 08th Sep 2024. Initially, the order items was not correct. larger fries…

Awaiting reply
Sthe Mbhele
Sthe Mbhele
6 June 2024
No resolution
KFC - Pieces too small given when bought street wise 2 after complaining about servise at spring gate kfc

Please assist.. I bought streetwise 2 and after complaining about the service after waiting for almost 12min.. I was given small pieces of street wise 2... I ate…

No resolution
Sandra
Sandra
19 April 2024
No resolution
KFC - Bad service

KFC located at Alice, Catherine Street service is bad. When you have placed an order you have to wait approximately 2 hours to get your order. The stuff working…

No resolution
Pragasan Gopaul
Pragasan Gopaul
31 March 2024
No resolution
KFC - Subject: disappointing experience at kfc sandton city branch

Dear KFC Customer Service Team, I am writing to express my disappointment with my recent visit to the KFC Sandton City branch. As a loyal customer who frequents…

No resolution
Isaac Esbend
Isaac Esbend
30 January 2024
No resolution
KFC - Rude staff

We went through the Drive trough to buy the Boss Five. The lady at the first window taking our order said we can pay at the next window. When we got to the next…

No resolution
Kwanele Mashaba
Kwanele Mashaba
24 January 2024
No resolution
KFC - Rude staff at the kfc montecasino ( nombulelo)

After the Lallah Hatheway show my wife and i decided to get a quick bite before we proceeded home, we placed our order and paid then waited almost an hour just…

No resolution
Thozama Mbotshelwa
Thozama Mbotshelwa
6 January 2024
No resolution
KFC - Kfc bad service

I was at KFC Somerset crossing this afternoon, and I bought 9 pieces of chicken Only to find out that they put in 8 pieces and I was already home by that time

No resolution