Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
37.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
30.8%
Average Response Time
10.8%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.1
2 Shoprite 30.3
3 Woolworths 25
Retailers
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Pick n Pay - Refund for non delivery

No resolution
Gary
Gary filed the complaint
5 May 2022
I ordered on the app ASAP and my order was short delivered Darling Pinotage 2L. I have send numerous emails with no response! 3179173.
Incident date: 5 May 2022
Gary
Gary
19 May 2022
Only received a partial refund not the full amount
Gary
Gary
2 June 2022
total silence after noresolution
This complaint has been considered as not resolved.
Complaint #122322
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