Brand's performance
14.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
17.6%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Shoddy carpet

No resolution
1/10
Elina Mashiane
Elina Mashiane filed the complaint
3 January 2021
Shoddy carpet sold at a high price so you can maximize your profits ripping off poor customer
Incident date: 3 January 2021
Elina Mashiane
Elina Mashiane rated the brand
22 October 2021

Poor Service

This complaint has been considered as not resolved.
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