Brand's performance
10.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
13.3%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
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Mr Price - Bad attitude

Awaiting reply
Veronica
Veronica filed the complaint
11 April 2024
On the date 10 April 2024. I was attended by Nonhlanhla at Norkem Park Mr Price for payment. She is so rude and having attitude. I always buy at Mr Price Norkem Park, the staff is always welcoming and friendly. It was my first time experiencing such attitude there with her. I don't know where does she come from.

•She doesn't know greetings
•She force you to insert your E-mail
•She press twice the items
•She throws you with the change and slip
•When you ask her something, she just brush her forehead like you annoy her.
Incident date: 11 April 2024
Veronica
Veronica is awaiting for brand response
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