Brand's performance
13.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price13.5
Is this your company? Click here
Filter by:
Sindisiwe
Sindisiwe
28 December 2024
Resolved
5/10
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand but when I collected my order at the workshop branch in Durban I found out that…

Resolved
5/10
Maggie Tswai
Maggie Tswai
20 December 2024
No resolution
1/10
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024. When i arrived home for her to fit the legging was torn on the side. It is very…

No resolution
1/10
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
No resolution
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received from them was that my order is confirmed. It is the 14th of October and i…

No resolution
LONDEKA  MUTHWA
LONDEKA MUTHWA
27 August 2024
No resolution
Mr Price - Double charged

THEY MADE ME USE THE SELF SERVICE TILL HOWEVER ONE OF THE EMPLOYEES WAS AVAILBALE TO ASSIST. THE CARD PAYMENT CAME OUT AS DECLINED BUT MONEY DID GO OUT OF MY BANK…

No resolution
Joy
Joy
4 July 2024
No resolution
Mr Price - 0122

I took out a layby @mr price mams mall, however I wanted to exchange for different color because I got the axact product as a gift prior to taking out the layby.…

No resolution
Zanele
Zanele
10 June 2024
No resolution
Mr Price - Disgusted by the service and incompetent staff

I went to Mr. Price Sport in Retail crossing on Saturday to shop for swimming goggles. The goggles on the shelve did not have prices on them except for one that…

No resolution
Veronica
Veronica
11 April 2024
No resolution
Mr Price - Bad attitude

On the date 10 April 2024. I was attended by Nonhlanhla at Norkem Park Mr Price for payment. She is so rude and having attitude. I always buy at Mr Price Norkem…

No resolution
Pricilla Morotolo
Pricilla Morotolo
22 December 2023
No resolution
Mr Price - Robbed

They didn't give me my change

No resolution
Mmele Bogopa
Mmele Bogopa
13 December 2023
No resolution
Mr Price - Bad service at mr price

I bought a phone. On the exact same day not even hours after the purchase i herded what sounded like a loose object inside the phone. I put it directly in the box.The…

No resolution
Nithianandan Govender
Nithianandan Govender
28 November 2023
No resolution
1/10
Mr Price - Airtime fraud

More than 13 emails sent to the Fraud department with Affidavit and confirmation from MTN that my number was compromised. Zero acknowledgement or response from…

No resolution
1/10