Brand's performance
11.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
2.7%
Solution Rate
14.3%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price11
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Joy
Joy
4 July 2024
Awaiting reply
Mr Price - 0122

I took out a layby @mr price mams mall, however I wanted to exchange for different color because I got the axact product as a gift prior to taking out the layby.…

Awaiting reply
Zanele
Zanele
10 June 2024
No resolution
Mr Price - Disgusted by the service and incompetent staff

I went to Mr. Price Sport in Retail crossing on Saturday to shop for swimming goggles. The goggles on the shelve did not have prices on them except for one that…

No resolution
Veronica
Veronica
11 April 2024
No resolution
Mr Price - Bad attitude

On the date 10 April 2024. I was attended by Nonhlanhla at Norkem Park Mr Price for payment. She is so rude and having attitude. I always buy at Mr Price Norkem…

No resolution
Pricilla Morotolo
Pricilla Morotolo
22 December 2023
No resolution
Mr Price - Robbed

They didn't give me my change

No resolution
Mmele Bogopa
Mmele Bogopa
13 December 2023
No resolution
Mr Price - Bad service at mr price

I bought a phone. On the exact same day not even hours after the purchase i herded what sounded like a loose object inside the phone. I put it directly in the box.The…

No resolution
Nithianandan Govender
Nithianandan Govender
28 November 2023
No resolution
1/10
Mr Price - Airtime fraud

More than 13 emails sent to the Fraud department with Affidavit and confirmation from MTN that my number was compromised. Zero acknowledgement or response from…

No resolution
1/10
Barbara Jekels
Barbara Jekels
10 November 2023
No resolution
1/10
Mr Price - Fraud no feedback

During Aug 23 a fraudulent transaction was done on my acc , i received a sms for a purchase on my acc in another town . Immediately i called Mr Price and completed…

No resolution
1/10
Ashil Thulsi Shily
Ashil Shily
9 October 2023
No resolution
Mr Price - Unhappy - mr price looking for excuses to not pay insurance claim

My Name is Verausha Thulsi . I have a 360 Policy for Hospitalization. I have submitted all the iNformation .The claim should have been accepted an process . The…

No resolution
Sibongile
Sibongile
4 October 2023
No resolution
Mr Price - Negligence

I was in side mr price for shopping, thn when I've finished I joined the line to pay , whn I was abt to be called I looked for my purse inside the bag and it was…

No resolution
Marion Du Rand
Marion Rand
24 September 2023
No resolution
Mr Price - Feather duvet

I bought a feather duvet from Mr Price in Green Point a couple of months and every time we change our linen the whole room is full of feathers. These feathers are…

No resolution