How can I contact Lacoste?

You can contact the brand by phone (011 784 0070) or via the following email dataprotection@lacoste.com

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Lacoste | Complaints Book

Name: Lacoste
Rating: 36.8

Brand's performance

36.8

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

50%

Average Response Time

35%

Solution Rate

50%

Average Ratings

10%

Customer Retention Rate

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

011 784 0070
[email protected]

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Lacoste - Lacoste gateway

I purchased a shoe and golfer on sale but it does not fit and there is no stock for the size i wanted. I requested to be allowed to exchange it for another size but was noy allowed. I even requested if i could return it for any other shoe and golfer…

No resolution

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