Takealot
Takealot
Online Business
Brand's performance
17.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.1%
Average Response Time
3.4%
Solution Rate
10.5%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
Online Business
1 Superbalist 48.3
2 Takealot 17.2
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Refuse refund

No resolution
Shenita Cornelius
Shenita Cornelius filed the complaint
18 January 2024
placed an order of R 900 at Takealot whereby item was faulty ....not as advertised. The are failing me as a customer and as a business owner this is unacceptable. I will never sell * FORBIDDEN * / or false advertise my products .Do better Takealot ....I have supported your business through and through .Your suppliers needs to step up
Incident date: 15 January 2024
This complaint has been considered as not resolved.
Complaint #451924
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