How can I contact Takealot?

You can contact the brand by phone (+27 87 362 8000 ), via email marketing@takealot.com, or at the following address: 12th Floor, Takealot Building 10 Rua Vasco Da Gama Plain Foreshore Cape Town 8001

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Takealot | Complaints Book

Name: Takealot
Rating: 17.1

Brand's performance

17.1

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10.5%

Average Response Time

2.9%

Solution Rate

11.1%

Average Ratings

30%

Customer Retention Rate

55.6%

Category ranking

Online Business

1 Takealot 17.1

2 NetFlorist 10

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

Is this your company? Click here

nokwazi khawula

Featured

Takealot - Disapponted

I am so disappointed in Takealot, i ordered last week and phone was suppose to be delivered on 22/01/2025 and i waited but it says i was not available while they did not call, and i rescheduled for 27/01/2025 and again they say the same thing, but im…

No resolution

Featured opinions

View all