Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - History

History since always

Brand presence 06-07-2020
No. of complaints 357
Reach 390.8 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

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How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Friday, 06 December 2024 - 22:30 20.2
Friday, 06 December 2024 - 06:25 20.3
Thursday, 05 December 2024 - 14:20 20.3
Wednesday, 04 December 2024 - 22:15 20.3
Wednesday, 04 December 2024 - 06:10 20.3
Tuesday, 03 December 2024 - 14:05 20.3
Monday, 02 December 2024 - 22:00 20.3
Monday, 02 December 2024 - 05:55 20.3
Sunday, 01 December 2024 - 13:50 20.3
Saturday, 30 November 2024 - 21:45 20.3