Takealot
Takealot
Brand's performance
19.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.2%
Average Response Time
3.6%
Solution Rate
12.8%
Average Ratings
45.2%
Customer Retention Rate
48.1%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - History

History since always

Brand presence 06-07-2020
No. of complaints 340
Reach 320.1 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

Learn more

How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Monday, 22 July 2024 - 13:05 19.7
Sunday, 21 July 2024 - 21:00 19.7
Sunday, 21 July 2024 - 04:55 19.7
Saturday, 20 July 2024 - 12:50 19.8
Friday, 19 July 2024 - 20:45 19.7
Friday, 19 July 2024 - 04:40 19.6
Thursday, 18 July 2024 - 12:40 19.8
Wednesday, 17 July 2024 - 20:35 19.8
Wednesday, 17 July 2024 - 04:30 19.8
Tuesday, 16 July 2024 - 12:25 19.8