Takealot
Takealot
Brand's performance
18.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.4%
Average Response Time
3.6%
Solution Rate
11.3%
Average Ratings
42.9%
Customer Retention Rate
46.4%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Delayed delivery

No resolution
Tryphina kobone
Tryphina kobone filed the complaint
11 March 2024
I made a purchase on takealot sometime back and the parcel has not been delibered. Instead the date keeps being moved forward and they dont answer their phones for queries
Incident date: 11 March 2024
This complaint has been considered as not resolved.
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