Takealot
Takealot
Online Business
Brand's performance
17.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.1%
Average Response Time
3.4%
Solution Rate
10.5%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
Online Business
1 Superbalist 48.3
2 Takealot 17.2
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Delayed delivery

No resolution
Tryphina kobone
Tryphina kobone filed the complaint
11 March 2024
I made a purchase on takealot sometime back and the parcel has not been delibered. Instead the date keeps being moved forward and they dont answer their phones for queries
Incident date: 11 March 2024
This complaint has been considered as not resolved.
Complaint #464524
144 views
0 comments
Comments
This complaint has no comments yet.
Similar complaints
Jacques
Jacques
20 April 2024
Takealot - Log a return and is still not solved

I ordered a pump and solar panel order nr 148098612. This item did not meet my requirements.And…

Awaiting reply
Nonofo Tokang
Nonofo Tokang
12 April 2024
Takealot - Completely wrong product delivered

I placed an order on March 2024, ordering an iPhone 11 64GB worth R10 499 from takealot.…

Awaiting reply
Tronel Rabe
Tronel Rabe
8 April 2024
Takealot - Takealot

Good day My father is a pensioner and stays in Cape Town. Since my mothers death…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.