PEP
PEP
Men's and Women's Clothing
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 22
...
PEP10
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PEP - Parcel drop off

No resolution
1/10
Khonzeka
Khonzeka filed the complaint
29 November 2023
I went to drop paxi parcels at Prominade mall pep 8777 .The cashier was nice and helping me with parcels and Roxy (staff) told the cashier to stop what she’s doing and she said she must tell me that I must go to another store to drop the parcels.I did not like how she treated me that was so rude .
Incident date: 29 November 2023
Khonzeka
Khonzeka rated the brand
17 January 2024

Doesn’t care about customers

This complaint has been considered as not resolved.
Complaint #427723
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