Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
10.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
13.3%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 13.5
3 Mr Price 10.4
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Mr Price - Bad service from head office account department

No resolution
Jannie Rudman
Jannie Rudman filed the complaint
25 August 2023
I asked that the policies be removed from account on 27 June 2023. I was told it be removed by end July. It wasn't removed was told should be by 7 August 2023. On 25th August went to make payment and still not removed. Lady in accounts said if I am not happy I can close account and get other place to buy from.
Incident date: 25 August 2023
This complaint has been considered as not resolved.
Complaint #345423
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