Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 22
...
Mr Price15
Is this your company? Click here

Mr Price - Bad service from head office account department

No resolution
Jannie Rudman
Jannie Rudman filed the complaint
25 August 2023
I asked that the policies be removed from account on 27 June 2023. I was told it be removed by end July. It wasn't removed was told should be by 7 August 2023. On 25th August went to make payment and still not removed. Lady in accounts said if I am not happy I can close account and get other place to buy from.
Incident date: 25 August 2023
This complaint has been considered as not resolved.
Complaint #345423
257 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sindisiwe
Sindisiwe
28 December 2024
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand…

Resolved
Maggie Tswai
Maggie Tswai
20 December 2024
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024.…

No resolution
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.