Brand's performance
14.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
11.1%
Average Ratings
20%
Customer Retention Rate
50%
Category ranking
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Intercape - Bus tickets 0

No resolution
Siphiwe
Siphiwe filed the complaint
30 January 2024
Am late about 15min thy say I've loose my ticket..I bought another ticket now intercape is late thy say we must wait for 45min so is it right for the company to eat our money..but for them we must accept that....des company think we prostitute to get des money...we work hard for des fucken money ...am going to spread it in social media so that thy can see a krok company...I hate intercape maybe all of them there are In ritual..am going to * FORBIDDEN * of your mother's that has big * FORBIDDEN * and pussy
Incident date: 30 January 2024
Siphiwe
30 January 2024
I can't complain because already the damage is done
Siphiwe
30 January 2024
Des company is krook company am late abt 15 minutes then they say ive forfeit my bus tickets..I bought another thy say the bus will delay abt 45 minutes,..for us they treat us bad like a dog's &we will burn all of the bus....am going to create tik Tok talking about des intercape...I recorded everything and I done the video of the late bus that was supposed to 11 o'clock it came 11:49...for them it's good...for us u forfeit the ticket and I will right the complaint until I get refunded other that am going to give des * FORBIDDEN * company what thy want....I want my money back coz or else I will phone u consultant every day and give them * FORBIDDEN *
This complaint has been considered as not resolved.
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