Intercape
Intercape
Passenger Road Transport
Brand's performance
14.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
10%
Average Ratings
20%
Customer Retention Rate
50%
Category ranking
Passenger Road Transport
1 Greyhound 22.8
2 Intercape 14.2
3 Eldo Coaches 10
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Intercape - Cant find eft money

Awaiting reply
Marius
Marius filed the complaint
12 April 2024
I had the problem where Intercape cant find my eft money,I spoke to Cheslin manager to solve the probkem ,he said he will phone me back before 18 h00 and never phoned me back. The next day I solve the problem by myself,feel unhappy
Incident date: 10 April 2024
Marius
Marius is awaiting for brand response
Complaint #476924
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