Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 16
3 Mr Price 10.4
...
Exact1.5
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Exact - Cellphone

No resolution
Bronwyn Shando
Bronwyn Shando filed the complaint
28 September 2023
@Exact I bought a phone in February this year at your store in Bloemfontein and 2 weeks thereafter the power button died i took it back and they promised it will be fixed shortly It's September now and I still haven't received my phone back.
Incident date: 28 September 2023
This complaint has been considered as not resolved.
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