Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 16
3 Mr Price 10.4
...
Exact1.5
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Tintswalo Trudy Mnisi
Tintswalo Mnisi
1 May 2024
Awaiting reply
Exact - Treatment was bad

Yesterday I bought 4 T-shirts at Exact Soshanguve Crossing 2 polonecks and Ls T-shirts for kids which were when you buy 2 you save the cashier did me dirty How…

Awaiting reply
Masello makoa
Masello makoa
29 April 2024
Awaiting reply
Exact - The salary

I think this is seriously problem always in exact is clean and proper but the problem is on head office examples I saw in Groblersdal the workers are not paid well…

Awaiting reply
Akhona Dlungana
Akhona Dlungana
18 December 2023
No resolution
1/10
Exact - Refused exchange

I did a lay by at Exact Port shepstone and took my layby but some of the items did not fit and when i brought it back with a slip that they gave me they told me…

No resolution
1/10
Bronwyn Shando
Bronwyn Shando
28 September 2023
No resolution
Exact - Cellphone

@Exact I bought a phone in February this year at your store in Bloemfontein and 2 weeks thereafter the power button died i took it back and they promised it will…

No resolution
Lameck
Lameck
4 September 2023
No resolution
1/10
Exact - 354223

Good day.On 30 August 2023, 17:06pm, we purchased a jacket ,at Exact store in bayside mall,Capetown .We mistakenly forget our sumsang phone on the teller' s counter…

No resolution
1/10
Asanda Mgozi
Asanda Mgozi
2 June 2023
No resolution
Exact - They refused my refund

Richmond Exact store refused to refund me. The product I brought does not fit me and they have no available size, I than asked for a refund.

No resolution
Tshepiso Jantjie
Tshepiso Jantjie
8 June 2022
No resolution
Exact - Store manager/supervisor embarrassing staff member in front of customers

So today I was at Exact Store Westonaria and what I witnessed left me in shambles. I really do not understand why managers/supervisors have to look down on staff…

No resolution
Simone Kannusamy
Simone Kannusamy
7 June 2022
No resolution
Exact - Incompetent cashier

Store: Exact Chatsworth Durban Date : 05 June 2022 (Sunday) Time: Approximately 2.30pm Item : Grey long-sleeved boys top - size 9-10 I had went to an exact store.…

No resolution
Thoko
Thoko
26 April 2022
No resolution
Exact - Bad customer service ever

I have visited Exact Festival mall to buy a phone Spark 7 which was showing 1999 and they advised it will take 10 minutes dor the safe to open I didn't mind waiting…

No resolution
Sarah mokone
Sarah mokone
20 February 2022
No resolution
Exact - The music is swearing

They were playing music with vulgure language. Isn't it supposed to be a family store

No resolution