How can I contact Exact?

You can contact the brand by phone ( 0860 834 834) or via the following email customerservices@tfg.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Exact | Complaints Book

Name: Exact
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Exact1.5

0860 834 834
[email protected]

Is this your company? Click here

Hlekani

Featured

Exact - Bad customer service

8 hope you are well.My daughter bought two dress online with her TFG account. On the 16th I went to exact Tembisa mall to exchange the items . The Cashier processed the transaction without asking me if I have the card or not . I was suprise as he return…

Awaiting reply

Featured opinions

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Lameck

Everything don't work.No monitoring .No respond. Totally disconnected to their customers…

No resolution

Masello makoa

This brand is making more money and workers they use to protect and prevent the…

No resolution

KHANYISILE MTSHALI

They need to change their fabric

No resolution

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Last activity

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Hlekani

16 December 2024

Exact - Bad customer service

8 hope you are well.My daughter bought two dress online with her TFG account. On…

I made a lay bye at golden arce exact, on the same day I paid out the I exchange…

No resolution

Kayla Botha

2 September 2024

Exact - The worst service i have ever gotten

The worst customer service I have ever received. Waited 50 minutes for a simple…

No resolution

Natasha

19 July 2024

Exact - False advertising and unacceptable bad service

I wanted to purchase a phone I have a picture of the phone as well... When the cashier…

No resolution

Tintswalo Mnisi

1 May 2024

Exact - Treatment was bad

Yesterday I bought 4 T-shirts at Exact Soshanguve Crossing 2 polonecks and Ls T-shirts…

I think this is seriously problem always in exact is clean and proper but the problem…

No resolution

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