DStv
DStv
TV Channels
Brand's performance
19.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
0%
Solution Rate
10.8%
Average Ratings
46.4%
Customer Retention Rate
63.6%
Category ranking
TV Channels
1 DStv 19.8
2 SABC 1.5
MultiChoice Group Ltd
Is this your company? Click here

DStv - Dstv

Awaiting reply
Nicodimas
Nicodimas filed the complaint
3 April 2024
I bought an HD decoder with full installation yet i still have the decoder not installed
Incident date: 3 April 2024
Nicodimas
Nicodimas is awaiting for brand response
Complaint #473724
79 views
0 comments
Comments
This complaint has no comments yet.
Similar complaints
Lungelwa
Lungelwa
3 May 2024
DStv - Bad service and disconnection after paying

I received a bill for a premium subscription that I had already reported on April…

Awaiting reply
Retief Le Roux
Retief Roux
5 April 2024
DStv - Unjustified increase

On 28 march 2024 I noted on the DSTV app that my deduction for April 2025 amount…

Awaiting reply
Cassius Cashy Lovelorn
Cassius Lovelorn
7 March 2024
DStv - Dstv has debited my account but now they saying i have not paid

Came home to watch TV . When I got home my DStv is off, tried calling them they…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.