Tyme bank
Tyme bank
Brand's performance
18.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
5%
Solution Rate
12.5%
Average Ratings
26.7%
Customer Retention Rate
66.7%
Category ranking
Banks
1 Tyme bank 18.9
2 Capitec 18.8
3 Nedbank 13.8
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
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Tyme bank - Debit hold

No resolution
Sinenhlanhla Sabela
Sinenhlanhla Sabela filed the complaint
30 January 2024
Tymebank is scam they called me about my account they told me that they need affidavit I emailed it to me after that they went quite,no update until today,no respond even if I sent email to them.tried to call them they put me on hold for about like 30mins..I really need my account back it's been a long time I waited for them
This complaint has a private attachment.
Incident date: 8 December 2023
This complaint has been considered as not resolved.
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