Is the brand Tyme bank trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
3.6%
Average Response Time
1.4%
Solution Rate
3.6%
Average Ratings
33.3%
Customer Retention Rate
50%
Category ranking
Banks
1 Capitec 23.5
2 Nedbank 13.8
3 Tyme bank 12.4
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
Is this your company? Click here
Filter by:
Samuel
Samuel
20 September 2024
No resolution
Tyme bank - 523924

I was scammed by one of your employees at your branches because how do you explain someone draw money out of my account with a tymecode without my permission 1st…

No resolution
Zyboonisa
Zyboonisa
1 September 2024
No resolution
Tyme bank - Error with proof of payment

I made a payment using the app on ozwow on the 26th August. The third party isn't able to trace the payment. When I attempted to get a payment proof on the app…

No resolution
Pitso
Pitso
2 August 2024
No resolution
Tyme bank - #510124

I called the bank a couple of times requesting about the money that should be returned to my account and the attandends there just transferred me to service ratings…

No resolution
Alecia Emmanuel
Alecia Emmanuel
23 June 2024
No resolution
Tyme bank - Terrible customer service

Good day all I called Tymebank to update my contact number for the app,then they decided to disable my profile for suspected fraud is disgusting service,eventhough…

No resolution
iussufo mahomed
iussufo mahomed
22 June 2024
No resolution
10/10
Tyme bank - Fraud on my account

I have account with tyme bank was on fraud R490.00 + R3.00 was taken i want dispute and tyme bank staff denied and block my account for 24 hours is second tyme…

No resolution
10/10
Levine
Levine
24 February 2024
No resolution
Tyme bank - Debit hold

I'm unemployed I get a monthly Srd sassa grant of R350,which was deposited into my tymebank account today but I get debit hold error how am I supposed to provide…

No resolution
Mongamele Lesley
Mongamele Lesley
31 January 2024
No resolution
Tyme bank - Lack of after sales customer/technical support

Following my phone being lost I reinstalled the Tymebank banking app on a new phone and called the customer care to get assistance to reset login credentials and…

No resolution
Sinenhlanhla Sabela
Sinenhlanhla Sabela
30 January 2024
No resolution
Tyme bank - Debit hold

Tymebank is scam they called me about my account they told me that they need affidavit I emailed it to me after that they went quite,no update until today,no respond…

No resolution
Nolubabalo Mazomba
Nolubabalo Mazomba
21 December 2023
No resolution
2/10
Tyme bank - Fraud

I has problem with transferring money called them and they advised that the issue could be the limit, and I said its fine after ending the call they blocked my…

No resolution
2/10
ferhana ebrahim rana
ferhana rana
26 September 2023
No resolution
1/10
Tyme bank - Disappointed in tymebank

I HAVE WRITTEN TO TYME BANK SUPPORT TEAM TO ASSIST ME TO HAVE REVERSAL DONE ON MY ACCOUNT AS THE PERSON WHO REQUESTED THE PAYMENT NEVER PROVIDED THE GOODS I PAID…

No resolution
1/10